Careers

SOFTimpact LTD is a maritime IT service provider based in Cyprus.
Due to our current expansion we are seeking to recruit candidates for the following positions. We offer exciting and equally rewarding jobs.

 

CUSTOMER SOFTWARE SUPPORT/OPERATIONS 

 

Welcoming graduates to train for building the required skills (Trouble-shooting, Problem-solving)

Position

This position requires a self-motivated team player with an end-user perspective to work with the software development team. Suitable for candidates who demonstrate trouble-shooting and problem-solving skills to deliver outstanding customer support. The individual will be introduced and become familiar with the products, technologies and standards used within the company. Shipping related knowledge – an advantage.

 Activities – Support

  • Manage customer inquiries from multiple sources (email, phone)
  • Answering user inquiries in ticketing system
  • Reproducing software errors in test environment and preparing development tickets
  • Coordinate with the development team to manage the timing, customer communication and delivery of software fixes or enhancements to meet customer needs.
  • Creating users, groups, permissions, etc
  • Creating & Maintaining configurations
  • System monitoring & optimization
  • Generate monthly customer reports

 Activities – Operations

Overall, activities to keep a SW installation running at top performance and minimal down times.

  • Monitoring of SW upgrades & data synchronizations
  • Troubleshooting of application /database / technological issues

Qualifications

  • Degree in Computer Science/Computer Engineering or relevant Field
  • Degree in Maritime Studies

 Technical Skills

  • Welcoming graduates to train for building the required skills (Trouble-shooting, Problem-solving)
  • Candidates with 2 years – experience in a related position (an advantage)

 Soft Skills

  • To prioritize and handle multiple customers simultaneously
  • Ability to work in a fast-paced environment utilizing good judgement and initiative
  • Ability to help others
  • Ability to work under pressure and possess a patient attitude to deal with a variety of situations and personalities
  • Document user problems comprehensively
  • Able to explain topics in an easy-to-understand language
  • Good judgment to determine if you can assist the customer immediately or need to escalate the issue to an appropriate team member
  • Interpersonal, verbal and written communication skills

If you are Interested, Send us your CV at: careers@soft-impact.com

Business Software Developer – Web/Mobile

 

The Position

The individual will first be trained extensively in the products, technologies and standards used within
the company. After successful training the individual will be included in the development of the range
of products for the Maritime Industry. Additional to technical challenges, this will require the individual,
to become familiar with marine related terms, concepts and working procedures. As a full member the
individual will be deployed both for development in the office and customer site.

Main Requirements

  • Designing, implementing, testing and validating applications based on Python, Java and REST
  • Designing and developing web client software using HTML/JS/CSS and libraries like EmberJS and kendoUI.
  • Taking part in the agile development full cycle of project development from Analysis, Design, Implementation, Review, Testing and finally Deploying.
  • You will be required to take part in the support process of our products and talk to customers to clarify and resolve issues

Qualifications

  • Degree in Computer Science/Computer Engineering or relevant field
  • Minimum 2 years experience in a web related software development position

Technical Skills

  • A good understanding of databases and SQL
  • Experience in Java and/or Python (considered an advantage)
  • Experience and good understanding of web client technologies: HTML/JS/CSS
  • Experience in mobile development technologies (Swift, Kotlin, Xamarin)
  • Ability to research technical issues and generate creative/innovative solutions

Competencies

  • Ability to work in a fast-paced environment utilising good judgement and initiative
  • Strong Planning, organisational, interpersonal and verbal and written communication skills
  • Shipping related experience and knowledge (considered an advantage)

 

We welcome Graduates and Mid level applicants.

If you are Interested, Send us your CV at: careers@soft-impact.com

Business Software Developer – Web/Mobile/Dynamics AX

 

 

The Position

The individual will first be trained extensively in the products, technologies and standards used within the company. After successful training the individual will be included in the development of the range of products for the Maritime Industry.  Additional to technical challenges, this will require the individual, to become familiar with marine related terms, concepts and working procedures. As a full member the individual will be deployed both for development in the office and customer site.

Main Activities

  • Taking part in the agile development full cycle of project development from Analysis, Design, Implementation, Review, Testing and finally Deploying.
  • You will be required to take part in the support process of our products and talk to customers to clarify and resolve issues

Qualifications

  • Degree in Computer Science/Computer Engineering or relevant field
  • Developer Certificate for MS Dynamics AX (strong advantage)

Technical Skills

  • Experience with object-oriented development languages and relational databases
  • Experience with mobile development technologies (Swift, Kotlin, Xamarin)
  • Ability to research technical issues and generate creative/innovative solutions

MS Dynamics Ax

CREWIMPACT range of products is based on Microsoft Dynamics Ax, with X++ as the programming language. The successful candidate will join an experienced team responsible for implementing and supporting CREWIMPACT range of products for the Maritime industry. The main task will be to design, develop and test new functionality both directly in Dynamics Ax as well as in mobile applications interfacing with Dynamics AX.

Competencies

  • Ability to work in a fast-paced environment utilizing good judgment and initiative
  • Strong Planning, organizational, interpersonal and verbal and written communication skills
  • Shipping related experience and knowledge (considered an advantage)

 

We welcome Junior – Mid level applicants.

If you are Interested, Send us your CV at: careers@soft-impact.com